The Marshall Project is a nonpartisan, nonprofit news organization that seeks to create and sustain a sense of national urgency about the U.S. criminal justice system. We achieve this through award-winning journalism, partnerships with other news outlets and public forums. In all of our work we strive to educate and enlarge the audience of people who care about the state of criminal justice.

Who We Are

We are hiring a Major Gifts Officer who can identify, find pathways to, and cultivate new prospective donors for The Marshall Project. This role is key in our expansion effort: The Marshall Project plans to grow its budget to develop new local newsrooms, enhance our national newsroom, and increase engagement with incarcerated and other justice-affected audiences.

The successful candidate will be entrepreneurial, with excellent presentation skills and the ability to deeply understand and communicate the importance of a top-notch newsroom focused on the criminal justice system. The successful candidate will thrive in a fast-paced environment. We are looking for someone who can roll up their sleeves, taking on their own projects while also working seamlessly as a member of the team.

The Major Gifts Officer reports to the Chief Development Officer.


Essential Duties and Responsibilities

The Major Gifts officer will work with the Chief Development Officer on new business development. Responsibilities include:

  • Working with the President and Chief Development Officer to set short- and long- term goals for growth.
  • Researching and identifying new prospective donors for The Marshall Project who are capable of making six-figure gifts.
  • Working with the President and Chief Development Officer to shape strategies for reaching out to and cultivating new and existing major donors.
  • Closing gifts at the six- and seven-figure level, either directly or by deploying the President or others at The Marshall Project.
  • Creating a "moves management" system to track portfolio of donors.
  • Developing elevation strategies for existing donors who have the potential for greater investment.
  • Stewarding major donors, including establishing a high-level stewardship plan for donors making gifts over $100,000.
  • Innovating communications, events and outreach for cultivating and stewarding major donors.
  • Working with the Senior Development Writer and Chief Financial Officer to create written and financial materials to solicit and steward donors.
  • Creating regular reports to apprise the Chief Development Officer of progress.


Job Requirements

  • At least five years of nonprofit development experience.
  • Excellent verbal and written communications skills, with proven experience in creating persuasive and compelling cases for support.
  • Keen prospect research skills.
  • Excellent follow-through and organizational skills.
  • Aptitude for tracking and moving prospective donors through a pipeline, from identification to cultivation to solicitation and stewardship.
  • Creativity in approach to stewardship. Fearlessness in trying new approaches to donor engagement.
  • Organized approach with extreme flexibility and ability to tailor strategies to individuals’ proclivities and interests.
  • Ability to educate prospective donors about The Marshall Project’s work, in clear and compelling language, and to generate enthusiasm for our work and our goals.
  • Event-planning experience is a plus.
  • Ability to execute and manage multiple projects while meeting tight deadlines.
  • A strong commitment to accuracy and attention to detail.
  • Ability to develop and maintain productive relationships within a team and across the broader organization.
  • Commitment to work collaboratively and respectfully toward resolving obstacles and/or conflicts.
  • Demonstrated commitment to diversity, valuing all individuals and respecting differences in regard to race, ethnicity, age, gender identity and expression, sexual orientation, religion, disability and socio-economic circumstance.
  • Commitment to the mission of The Marshall Project.

We are headquartered in New York City. This position can be based in New York or the San Francisco Bay Area.

We are an equal opportunity employer, committed to diversity. We welcome qualified applicants of all races, ethnicities, physical abilities, genders and sexual orientations, including people who have been incarcerated or otherwise involved with the criminal justice system.

We do not expect every candidate to be equally skilled in all these areas, and this is not a complete list of all relevant qualifications applicants might bring to the job. Please tell us about your other assets not mentioned here that may be valuable to this role. Reaching talent across a range of backgrounds and experiences is deeply important to us. If you do not have the exact combination of skills listed here, but are still interested in this role and/or in The Marshall Project, we'd love to hear from you.


Compensation and Benefits

This job is full-time, with a competitive salary and benefits including:

Annual Minimum Salary: $95,000

100% employer-paid medical, employer subsidized vision and dental insurance; matching traditional and Roth 401k (immediate vesting). Voluntary benefits include: Health and Dependent Care FSA, commuter benefits, pet insurance, short and long term disability insurance, employee and dependent life insurance, AFLAC accident, hospital indemnity and critical illness coverage, legal benefits, personal excess liability insurance, and employee discount marketplace. We also observe 17 days of paid time off each year (in addition to office closure between Dec. 24 and Jan. 2) and provide paid parental leave.


How to Apply 

To apply, use this form to send a cover letter, resume, and two work samples.

Due to the expected volume of applications, we will follow up with the most promising candidates, but cannot respond individually to all applicants. Please know it usually takes us more than a month to review applications.

Who We Are

The Marshall Project is a nonprofit news organization dedicated to covering America’s criminal justice system. In 2016 and 2021, The Marshall Project was awarded the Pulitzer Prize. We have also been honored with the Goldsmith Prize, multiple National Magazine Awards, and for General Excellence from the Online Journalism Awards. We are not advocates — we follow the facts and we do not pander to any audience — but we have a declared mission: to create and sustain a sense of urgency about the criminal justice system. We do not generally cover breaking news, although we curate the reporting of other news outlets in our morning newsletter. Our work includes investigative and explanatory projects and shorter pieces aimed at highlighting stories that other news organizations miss, underestimate or misunderstand. To assure our work reaches a larger audience, we partner with other media outlets; we have worked with more than 200 newspapers, magazines, broadcasters and online sites.

We are an equal opportunity employer, committed to diversity. We welcome qualified applicants of all races, ethnicities, physical abilities, genders and sexual orientations, including people who have been incarcerated or otherwise involved with the criminal justice system.


Essential Duties and Responsibilities

  • Working with our Senior Multimedia Editor to elevate our award-winning journalism through visual storytelling, with a focus on supporting our growing local news teams, including our newly created Cleveland newsroom.
  • Managing photo, illustration, video, animations as well as digital storytelling for short- and long-term stories, while adhering to standards of fairness and accuracy.
  • Collaborating with freelance photographers to conceptualize photo assignments, including photo essays; editing, producing and captioning the images; conducting photo research and clearing rights for images from libraries, agencies and individuals.
  • Continuing our work of diversifying our multimedia freelancers, including finding and collaborating with those who have been formerly incarcerated.
  • Guiding freelance illustrators and animators to create original art in a range of styles. This includes coming up with original concepts for illustrations and animations and fine tuning sketches and final art, while adhering to our journalistic standards.
  • Directing freelance video journalists and editing their footage into short- and medium-form stories for our website and social platforms.
  • Using video footage gathered from police bodycam or bystanders’ cell phones or audio in rich multimedia presentations on our website.
  • Collaborating with our senior editor for storytelling, engagement editor, and product, design, data, development and audience teams to ensure we are exploring alternative storytelling forms, visual or audio presentation, and other innovative ways to ensure our journalism reaches a wide range of audiences, including people behind bars and their families.

We do not expect every candidate to be equally skilled in all these areas, and this is not a complete list of all relevant qualifications applicants might bring to the job. Please tell us about your other assets not mentioned here that may be valuable to this role. Reaching talent across a range of backgrounds and experiences is deeply important to us, including from those who have had personal or family experience with the criminal justice system. If you do not have the exact combination of skills listed here, but are still interested in this role and/or in The Marshall Project, we'd love to hear from you.


Who you would be working with

Multimedia editors are critical players in carrying on The Marshall Project’s tradition of producing compelling, innovative and award-winning visual storytelling. In this role, you would report to the senior multimedia editor and work closely with the senior editor for storytelling to help envision and realize our ambitious visual storytelling plans. You would also collaborate with the managing editor, local, and integrate with the Cleveland staff to dream up creative visual solutions for their stories and projects.


Job Requirements

We are looking for a multimedia editor with a track record of producing ambitious, creative visual storytelling that engages audiences, both in their hearts and their minds. You are a collaborative spirit who values and prioritizes contributing to a workplace that is fair, humane and inclusive. You are an entrepreneurial thinker who is eager to help us chart new storytelling paths as we explore ways to reach wider audiences.

  • A well-developed eye to identify the elements that make great visual storytelling and the management style that can efficiently take an idea from conception to completion.
  • A curious, thoughtful and critical thinker who enjoys teaching and learning in equal measure - and is ready to develop new skills when necessary.
  • Have the ability to work independently, collaborating with our staff and freelancers to shape ideas, bring them to life, and present and promote them in engaging ways.
  • A strong understanding of the stereotypes in reporting and visual and audio representations of the criminal justice system and the ability to coach freelancers to avoid them.
  • Track record of collaboration - both with other editors within an organization and counterparts at partner newsrooms - to produce high impact projects.
  • Experience with Adobe Photoshop, Premiere and Lightroom. Motion graphics and audio editing experience is a plus.
  • Ability to collaborate successfully with people with a wide range of skills and talents, including reporters, text editors, illustrators, video producers, and across time zones.
  • Interest in the criminal justice system.

The Marshall Project is headquartered in New York City but has journalists and editors in multiple locations across the country. We are open to locations outside New York City, though you need to be in the United States.


Compensation and benefits

This job is full-time, with a competitive salary and benefits including:

Annual Minimum Salary Range: $70,000 - $95,000

100% employer-paid medical, employer subsidized vision and dental insurance; matching traditional and Roth 401k (immediate vesting). Voluntary benefits include: Health and Dependent Care FSA, commuter benefits, pet insurance, short and long term disability insurance, employee and dependent life insurance, AFLAC accident, hospital indemnity, and critical illness coverage, legal benefits, personal excess liability insurance, and employee discount marketplace. We also observe 17 days of paid time off each year (in addition to office closure between Dec. 24 and Jan. 2), and provide paid parental leave.


How to Apply

To apply, use this form to send a cover letter, resume, references and portfolio. Please include in your cover letter a brief description of a visually driven project you launched or managed, or a job you held that allowed you to demonstrate your leadership, organizational skills, and innovation.

Due to the expected volume of applications, we will follow up with the most promising candidates, but cannot respond individually to all applicants. Please know it usually takes us more than a month to review applications.

Who We Are

The Marshall Project is a nonprofit news organization dedicated to covering America’s criminal justice system. In 2016, The Marshall Project was awarded the Pulitzer Prize for explanatory journalism and was a Pulitzer finalist for investigative reporting. We are not advocates — we follow the facts and we do not pander to any audience — but we have a declared mission to create and sustain a sense of urgency about the criminal justice system. We do not generally cover breaking news although we curate the reporting of other news outlets in our morning newsletter. Our work includes investigative and explanatory projects and shorter pieces aimed at highlighting stories that other news organizations miss, underestimate or misunderstand. To assure our work reaches a larger audience we partner or co-publish with other media outlets on almost all of our work; we have partnered with more than 100 newspapers, magazines, broadcasters and online sites.

We are an equal opportunity employer, committed to diversity. We welcome qualified applicants of all races, ethnicities, physical abilities, genders and sexual orientations, including people who have been incarcerated or otherwise involved with the criminal justice system.


Essential Duties and Responsibilities

  • Support the President in a range of duties—including but not limited to the scheduling and management of appointments, correspondence, travel, briefings, agendas, and related tasks.
  • Help prepare reports, PowerPoints and other materials on a range of subjects for the President and other staff to use to explain our work.
  • Manage activities for board of directors and our advisory board(s); schedule board meetings; prepare material for meetings and calls; attend all regular and committee meetings; record and circulate minutes and other materials.
  • Manage documents and forms related to the board of directors; maintain databases of current information for members of the board and advisory committees.
  • Assist with the preparation of fundraising initiatives, communication with donors, and prospect outreach, with oversight by the Chief Development Officer.
  • Handle the preparation and sending of letters to donors.
  • Enter data into the Salesforce database and manage gift proposals and tasks; maintain and add to the fundraising archive.
  • Receive general inquiries via phone, email, and snail-mail, and respond accordingly.
  • Assume responsibility for all travel arrangements, including the preparation and communication of itineraries for the president, and for other colleagues as necessary. Provide logistical support and problem-solve issues in the office during extended travel.
  • File expense reports.
  • Continuously search for opportunities, technologies, practices and systems that improve the operation of the President’s office.
  • Participate in the implementation, planning and coordination of special events as assigned.


Who You’d Be Working With

  • Carroll Bogert, President of The Marshall Project. Carroll oversees the business side of our work, focused on overall strategy, board relations, fundraising, finance and human resources, and general operations, including our news products for incarcerated audiences. You will be in daily contact with Carroll and she will directly supervise your work.
  • Elizabeth Seuling, Chief Development Officer. Elizabeth oversees our fundraising team and focuses on securing the financial resources necessary to make The Marshall Project’s journalism possible. While Elizabeth is not your direct supervisor, you’ll be in frequent contact with her and be helping her and her team, especially with data entry in SalesForce
  • Carroll has four other people reporting to her directly, and you will interact with all of them regularly: the Chief Strategy Officer, Ebony Reed; Chief Financial Officer, Eli Stern; Director of Human Resources and Chief Administrative Officer, Crystal Hayes; and the Publisher of The Marshall Project Inside, Lawrence Bartley.
  • Susan Chira, Editor-in-Chief of The Marshall Project. She oversees our newsroom and is in frequent contact with Carroll about all sorts of things, so you’ll be interacting with her as well.
  • The Board of Directors of The Marshall Project. You’ll be scheduling board and committee meetings and will get to know each of these important supporters of our work.


Job Requirements

  • Excellent organizational skills, including the ability to manage several projects at the same time.
  • Calmness under pressure.
  • Discretion and good judgment. This position handles some information that must be kept confidential.
  • Great people skills, with the ability to be diplomatic, friendly and helpful when others may be rushed or under stress.
  • Experience in Google Workspace and Microsoft Office very helpful.
  • Experience with the criminal justice system and the harms it generates is a definite plus.
  • Experience working as an assistant at a busy nonprofit organization is a plus, but not a requirement.
  • Experience working with journalists is a plus, but not a requirement.
  • Experience with data entry and/or familiarity with systems such as SalesForce is a plus, but not a requirement.

We do not expect every candidate to be equally skilled in all these areas, and this is not a complete list of all relevant qualifications applicants might bring to the job. Please tell us about your other assets not mentioned here that may be valuable to this role. Reaching talent across a range of backgrounds and experiences is deeply important to us. If you do not have the exact combination of skills listed here, but are still interested in this role and/or in The Marshall Project, we'd love to hear from you.


Compensation and benefits:

This job is full-time, with a competitive salary and benefits. A New York location is preferred, but not required.

Salary Range: $65,000 - $72,000

100% employer-paid medical, employer subsidized vision and dental insurance; matching traditional and Roth 401k (immediate vesting). Voluntary benefits include: Health and Dependent Care FSA, commuter benefits, pet insurance, short and long term disability insurance, employee and dependent life insurance, AFLAC accident, hospital indemnity, and critical illness coverage, legal benefits, personal excess liability insurance, and employee discount marketplace. We also observe 17 days of paid time off each year (in addition to office closure between Dec. 24 and Jan. 2), and provide paid parental leave.


How to Apply

To apply, use this form to send a cover letter and resume. [Please include in your cover letter a brief description of a new project you launched or managed, or a job you held, which allowed you to demonstrate your leadership, organizational skills, and innovation. ]

Due to the expected volume of applications, we will follow up with the most promising candidates, but cannot respond individually to all applicants. Please know it usually takes us more than a month to review applications.

Who We Are

The Marshall Project is a nonprofit news organization dedicated to covering America’s criminal justice system. In 2016 and 2021, The Marshall Project was awarded the Pulitzer Prize. We have also been honored with the Goldsmith Prize, multiple National Magazine Awards, and for General Excellence from the Online Journalism Awards. We are not advocates — we follow the facts and we do not pander to any audience — but we have a declared mission: to create and sustain a sense of urgency about the criminal justice system. We do not generally cover breaking news, although we curate the reporting of other news outlets in our morning newsletter. Our work includes investigative and explanatory projects and shorter pieces aimed at highlighting stories that other news organizations miss, underestimate or misunderstand. To assure our work reaches a larger audience, we partner with other media outlets; we have worked with more than 200 newspapers, magazines, broadcasters and online sites.

We are an equal opportunity employer, committed to diversity. We welcome qualified applicants of all races, ethnicities, physical abilities, genders and sexual orientations, including people who have been incarcerated or otherwise involved with the criminal justice system.


Essential Duties and Responsibilities

Senior editors are the chief drivers of The Marshall Project’s award-winning investigative and accountability journalism.They are part of our editorial leadership team, helping set and uphold journalistic priorities, editorial standards, and staff and skill development. This senior editor will work closely with our local news teams, as well as editing projects for our national newsroom.

Responsibilities include:

  • Supervising staff writers and guiding them to envision and execute ambitious  accountability journalism. This includes helping choose actionable, realistic targets for investigations, guiding reporting, establishing regular check-ins for feedback, ensuring that all reporting is substantiated, and editing for story structure, narrative drive, and compelling, concise prose.
  • Establishing and upholding rigorous journalistic standards of fairness and accuracy.
  • Collaborating with our senior editor for storytelling, engagement editor, and multimedia, product, design, development and audience teams to ensure we are exploring alternative storytelling forms, visual or audio presentation, and a range of innovative ways to ensure our journalism reaches a wide range of audiences, including people behind bars and their families.


Who You’d Be Working With

You would report to the Managing Editor, Local, as well as the Editor-in-Chief.


Job Requirements

We are looking for an experienced editor with a track record of producing ambitious journalism with impact and working with employees in a fair, humane, and inclusive way. You need a collaborative spirit, resourcefulness in working with a small but mighty team, willingness to wear many hats, and openness to experimentation and adaptation.

  • Substantial experience in conceiving and editing  projects with impact and overseeing quicker-turn stories. Experience overseeing investigative projects is also important, but you will oversee a range of projects, including investigative, narrative, explanatory, and analytical.  Ability to coach reporters through sensitive reporting challenges and facility with investigative tools such as public records requests, source development, bulletproofing.
  • Experience in working with data-driven articles and data journalists.
  • Ideally, experience in editing and story conception for local audiences.
  • Ability to juggle managing multiple teams across geographic areas. Ability to work with reporters of varying levels of experience and skills.
  • Track record of collaboration with a wide range of teams as above.  Interest in, and ideally experience with,  conceiving  and implementing journalism tailored to a range of audiences, from criminal justice experts to new, diverse and justice-affected audiences.

We do not expect every candidate to be equally skilled in all these areas, and this is not a complete list of all relevant qualifications applicants might bring to the job. Please tell us about your other assets not mentioned here that may be valuable to this role. Reaching talent across a range of backgrounds and experiences is deeply important to us. If you do not have the exact combination of skills listed here, but are still interested in this role and/or in The Marshall Project, we'd love to hear from you.


Compensation and benefits

This job is full-time, with a competitive salary and benefits including:

Annual Salary Range: $150,000 - $180,000

100% employer-paid medical, employer subsidized vision and dental insurance; matching traditional and Roth 401k (immediate vesting). Voluntary benefits include: Health and Dependent Care FSA, commuter benefits, pet insurance, short and long term disability insurance, employee and dependent life insurance, AFLAC accident, hospital indemnity, and critical illness coverage, legal benefits, personal excess liability insurance, and employee discount marketplace. We also observe 17 days of paid time off each year (in addition to office closure between Dec. 24 and Jan. 2), and provide paid parental leave.

The Marshall Project is headquartered in New York City but has journalists and editors in multiple locations across the country. We are open to locations outside New York City, though you need to be in the United States.


How to Apply

To apply, use this form to send a cover letter and resume. Please include in your cover letter an example of a project you oversaw from conception to publication, what editorial choices you made, and how you coached reporters.

Due to the expected volume of applications, we will follow up with the most promising candidates, but cannot respond individually to all applicants. Please know it usually takes us more than a month to review applications.

Who We Are

The Marshall Project is a nonprofit news organization dedicated to covering America’s criminal justice system. In 2016, The Marshall Project was awarded the Pulitzer Prize for explanatory journalism and was a Pulitzer finalist for investigative reporting. We are not advocates — we follow the facts and we do not pander to any audience — but we have a declared mission to create and sustain a sense of urgency about the criminal justice system. We do not generally cover breaking news although we curate the reporting of other news outlets in our morning newsletter. Our work includes investigative and explanatory projects and shorter pieces aimed at highlighting stories that other news organizations miss, underestimate or misunderstand. To assure our work reaches a larger audience we partner or co-publish with other media outlets on almost all of our work; we have partnered with more than 100 newspapers, magazines, broadcasters and online sites.

We are an equal opportunity employer, committed to diversity. We welcome qualified applicants of all races, ethnicities, physical abilities, genders and sexual orientations, including people who have been incarcerated or otherwise involved with the criminal justice system.


Essential Duties and Responsibilities

  • Supervising staff writers and guiding them to envision and execute ambitious  accountability journalism. This includes helping choose targets for investigations, guiding reporting, establishing regular check-ins for feedback, ensuring that all reporting is substantiated, and editing for story structure, narrative drive, and compelling, concise prose.
  • Providing editing support and oversight on individual projects and consulting on projects launched by our local news teams.
  • Collaborating with partner news organizations on projects we take to them, as well as ideas they bring to us.
  • Establishing and upholding rigorous journalistic standards of fairness and accuracy.
  • Collaborating with our senior editor for storytelling, engagement editor, and multimedia, product, design, technology and audience teams to ensure we are exploring alternative storytelling forms, visual or audio presentation, and a range of innovative ways to ensure our journalism reaches a wide range of audiences, including people behind bars and their families.

We do not expect every candidate to be equally skilled in all these areas, and this is not a complete list of all relevant qualifications applicants might bring to the job. Please tell us about your other assets not mentioned here that may be valuable to this role. Reaching talent across a range of backgrounds and experiences is deeply important to us. If you do not meet all the criteria but are still interested in this role and/or in The Marshall Project, we'd love to hear from you.


Who You'd Be Working With

Senior editors are the chief drivers of The Marshall Project’s award-winning investigative and accountability journalism. They report either to the Editor in Chief or the Managing Editor, and are part of our editorial leadership team, helping set and uphold journalistic priorities, editorial standards, and staff and skill development.


Job Requirements

We are looking for an experienced investigative editor with a track record of producing ambitious journalism with impact and working with employees in a fair, humane, and inclusive way. You need a collaborative spirit, resourcefulness in working with a small but mighty team, willingness to wear many hats, and openness to experimentation and adaptation.

  • Substantial experience in conceiving and editing investigative projects with impact. Ability to coach reporters through sensitive reporting challenges and facility with investigative tools such as public records requests, source development, bulletproofing.
  • Experience in working with data-driven articles and data journalists.
  • Ability to manage reporters – and teams – who are working remotely, in locations across the country. Ability to work with reporters of varying levels of experience and skills.
  • Track record of collaboration — both with other editors within the organization and with editors at other partner newsrooms — to produce high impact investigations for national audiences. Interest in, and ideally experience with, conceiving and implementing journalism tailored to a range of audiences, from broad national criminal justice experts to new, diverse and justice-affected audiences.

The Marshall Project is headquartered in New York City but has journalists and editors in multiple locations across the country. We are open to locations outside New York City, though you need to be in the United States.


Compensation and Benefits

This job is full-time, with a competitive salary and benefits:

Salary range: $150,000 - $180,000

100% employer-paid medical, employer subsidized vision and dental insurance; matching traditional and Roth 401k (immediate vesting). Voluntary benefits include: Health and Dependent Care FSA, commuter benefits, pet insurance, short and long term disability insurance, employee and dependent life insurance, AFLAC accident, hospital indemnity, and critical illness coverage, legal benefits, personal excess liability insurance, and employee discount marketplace. We also observe 17 days of paid time off each year (in addition to office closure between Dec. 24 and Jan. 2), and provide paid parental leave.


How to Apply

To apply, use this form to submit a resume, cover letter and references. Please include in your cover letter an example of a project you oversaw from conception to publication, what editorial choices you made and how you guided the reporter/s.

Due to the expected volume of applications, we will follow up with the most promising candidates but cannot respond individually to all applicants.

Who We Are

The Marshall Project is a nonprofit news organization dedicated to covering America’s criminal justice system. In 2016, The Marshall Project was awarded the Pulitzer Prize for explanatory journalism and was a Pulitzer finalist for investigative reporting. We are not advocates — we follow the facts and we do not pander to any audience — but we have a declared mission to create and sustain a sense of urgency about the criminal justice system. We do not generally cover breaking news although we curate the reporting of other news outlets in our morning newsletter. Our work includes investigative and explanatory projects and shorter pieces aimed at highlighting stories that other news organizations miss, underestimate or misunderstand. To assure our work reaches a larger audience we partner or co-publish with other media outlets on almost all of our work; we have partnered with more than 100 newspapers, magazines, broadcasters and online sites.

We are an equal opportunity employer, committed to diversity. We welcome qualified applicants of all races, ethnicities, physical abilities, genders and sexual orientations, including people who have been incarcerated or otherwise involved with the criminal justice system.


Essential Duties and Responsibilities

As a nonprofit media organization, The Marshall Project does not exploit its audience for revenue, or trade on clickbait. Instead, we seek to expand the audience for our journalism in order to maximize our impact, awaken and inform the public, and engage the millions of people whose lives have been ensnared in the criminal justice system. We do ask our readers to support our work. This is not only an important stream of revenue for the organization; it also demonstrates that our journalism is appreciated by our readers.

In 2020, The Marshall Project saw very rapid growth in both audience and membership. Our challenge now is to sustain that audience, to continue growing our membership and to reach and draw in new audiences for our work.

The Audience Director at The Marshall Project should help us understand and develop diverse audiences, including general audiences who have not yet engaged deeply on criminal justice; criminal justice experts who need fresh and accurate information to do their best work and people who’ve been directly affected by criminal justice, whom the media have too often neglected and marginalized. Each one of these cohorts is ripe for growth, but the most robust opportunities lie with drawing in new readers, sustaining and developing their interest, turning them into knowledgeable supporters of criminal justice reform and inspiring them to support our work financially.

Our Audience Director should have a substantial background in audience growth. They should have real experience developing readership on various platforms, with a keen sense of industry innovation in the field of audience development. As a growing nonprofit, The Marshall Project may not be the first to test and exploit new platforms, but we want to stay abreast of new tools and technologies and make sure we are adopting those that show promise.

Because we are a small team, the director should expect to be hands-on and be willing to directly perform a range of duties including analyzing audience data and preparing presentations for the full staff on analytics, working directly with off-platform teams, as needed, and drafting and editing social copy.

  • Envisioning, executing and evaluating various strategies to grow or create audiences across multiple platforms
  • As The Marshall Project expands into new localities, working with colleagues to develop and manage strategies for local audience outreach and development
  • Working with our Audience Engagement Manager and Newsletter Manager to translate our audience goals into clear and actionable metrics of success
  • Understanding our current analytics products and defining ways to improve them; working with our designers and developers to realize those improvements
  • Working with colleagues in the newsroom and on the business side to create new products for developing audience and turning them into supporters.
  • Overseeing  outreach to third-party platforms such as Apple News, Pocket, Flipboard, and more, and building relationships with key players there
  • Brainstorming and executing re-circulation strategies
  • Managing paid promotion campaigns on various platforms
  • Preparing materials about our audience for our staff,  Board of Directors, and major donors
  • Facility with writing inviting headlines, combined with a sophisticated understanding of SEO strategies
  • Creating innovative audience strategies to connect our work to non-traditional audiences, which might include justice-affected communities, incarcerated people, and low-literacy communities.


Who You'd be Working With

The Audience Director reports to the Managing Editor and is a senior figure in the newsroom, overseeing our Audience Engagement Manager and Newsletter Manager, and working closely with the Director of Product and other top editors. This position also works closely and collaboratively with the business side of The Marshall Project, including the Chief Strategy Officer, Chief Development Officer, and Senior Development Manager who oversees our growing membership.


Job Requirements

  • Substantial experience developing audience for a newsroom or comparable organization
  • Advanced understanding of audience analytics, with specific expertise in mining Google Analytics, Chartbeat, Parse.ly and other tools for audience insights
  • Expert knowledge of social media trends, user experience and SEO optimization, with the ability to train and work with teams on SEO and product development
  • Experience and/or relationships with third-party platforms
  • Strong writing and editing skills, with keen attention to detail
  • Ability to manage both urgent, short-term projects and complex, longer-term projects
  • This position is full-time and can be based in any U.S. location.


Compensation and Benefits

This job is full-time, with a competitive salary and benefits:

Salary Range: $110,000 - $130,000

100% employer-paid medical, employer subsidized vision and dental insurance; matching traditional and Roth 401k (immediate vesting). Voluntary benefits include: Health and Dependent Care FSA, commuter benefits, pet insurance, short and long term disability insurance, employee and dependent life insurance, AFLAC accident, hospital indemnity, and critical illness coverage, legal benefits, personal excess liability insurance, and employee discount marketplace. We also observe 17 days of paid time off each year (in addition to office closure between Dec. 24 and Jan. 2), and provide paid parental leave.


How to Apply

To apply, use this form to submit a resume, cover letter and references.

Due to the expected volume of applications, we will follow up with the most promising candidates but cannot respond individually to all applicants.

The Marshall Project